Refund policy
We offer a 7-day return policy, meaning you have 7 days from the date your order is delivered to request a return.
To qualify for a return, the item must be returned in the same condition in which it was received—unworn, unused, with all original tags attached, and in its original packaging. A receipt or proof of purchase is also required.
To request a return, please email us at support@poshthis.com. Once your return is approved, we will provide a prepaid return shipping label along with instructions on how to return your item.
Please note that returns sent without prior authorization cannot be accepted.
If you have any questions about our return policy, we’re happy to help. Contact us anytime at support@poshthis.com.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as it arrives. If you receive an item that is damaged, defective, or incorrect, please contact us immediately so we can evaluate the issue and resolve it as quickly as possible.
Non-Returnable Items
The following items are not eligible for return:
- Final sale items are not eligible for returns or exchanges.
If you have any questions about whether an item is eligible for return, please contact us before placing your order. We’re happy to assist you.
Exchanges
We do not offer direct exchanges. If you would like a different item, the quickest option is to return your original purchase. Once your return has been approved, you may place a new order for the item you would like.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, your refund will be processed to your original payment method.
Please note that it may take several business days for your bank or credit card provider to process and post the refund to your account.
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